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Terms & Conditions
Delivery options
Shipping method will depend on where the location is that we are delivering to. In most cases we use Singapore Post or similar standard shipping options. Shipping can vary between 9 days and 27 days once dispatched depending on location, We aim to dispatch all items within 3 days of receiving an order. After ordering and we have received your shipping address then we can give you a more accurate shipping time. All shipping is 100% free complimentary of Wuud and will be traceable through online tracking provide by the courier.
Purchasing from us
1. Whilst we try to display goods on our Site that are held in stock, if the ordered goods are not available we will advise you of this as soon as reasonably possible. You will be given the option of ordering an alternative product or receiving a full refund.
2. By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details on to couriers and other subcontractors).
3. We are not obliged to supply the goods to you until we have confirmed that we have accepted your order and received payment in full. Your order will be deemed to have been accepted when we dispatch to you the goods which form the subject matter of your order. We may at our total discretion reject your order.
4. All drawings, specifications, sizes, photographs, descriptive matter and advertising published by us or contained on our Site are issued only for giving an approximate idea of the goods described in them and colors shown are intended as a guide only. They do not form part of the Terms.
Limitation of liability
1. We do not limit our liability to you for death or personal injury caused by our negligence or fraud.
2. All reasonable efforts have been made to try to ensure that the information contained on this site is correct and up to date. However, we can not guarantee this is the case and we shall not be liable for inaccuracies or for you reliance on incorrect or out of date information. Whilst we will try to take all reasonable steps to protect your personal details, we cannot guarantee the security of any data you disclose on-line and will not be responsible for any breach of security unless this is due to our negligence. We do not have any liability to you arising out of your use or inability to use the site. We will not be liable to you for any unforeseeable losses.
3. We will excused performance of any of our obligations if caused by circumstances beyond our reasonable control or beyond the reasonable control of our suppliers, including without limit industrial disputes, war, flood and changes in legislation.
International delivery
We offer free international shipping on all our item, however some countries may take longer to deliver to depending on location and customs. Shipping can take between 9 and 27 days depending on the location.
Returns policy
We have a buyers protection plan.
1) A FULL or partial refund is given if you don't receive your items within a maximum period of 60 days. Please be aware of shipping times when ordering.
2) A FULL or partial refund if the item is not as described by the seller or if there is a fault with he item. ( Please note that processing for a refund must be done before 7 days of receiving the item, proof of the item being faulty must be provided within the 7 day period, after the 7 days then refund entitlement will be void)
You may either send the item back to us for a full refund or keep the item in exchange for a partial refund (Please note buyer is responsible for return shipping fees.)
Other information you may need to know
1. Any personal details you provide to us are kept and processed in accordance with our Privacy Statement.
2. This Site may contain links to other web sites not under our control. We accept no responsibility or liability for the content or availability of those sites.
3. If any section of the Terms are held by a Court or other competent authority to be unenforceable then that section shall be considered deleted and not apply but the rest of the Terms will.
4. This agreement between us is personal to us and no other person who is not party to these Terms shall be entitled to enforce any term of this Agreement under the Contracts (Rights of Third Parties) Act 1999 (or any analogous laws).
5. The Terms are the entire terms and conditions between us in relation to your use of this Site and any purchase made over the Site and no other terms, conditions or representations made by us and any of our employees or agents (unless made fraudulently) shall apply.
Payment Security
Payment Methods
We accept Visa, MasterCard, Discover and American Express cards through PayPal.
Payment Security
Wuud is committed to maintaining the highest level of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe. The Site processes transactions using Wix's secure online payment gateway that encrypts your card details in a secure host environment. Wix includes an SSL certificate for secure payments. The SSL certificate uses industry standard 128-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
Website Security
To help ensure that your shopping experience is safe, simple, and secure the Site uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet.